Privacy Policy

Last Updated: March 11, 2025

Introduction

North Texas Shutters (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing or using our website and services, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, mailing address, phone number
Demographic Information: Home ownership status, location
Correspondence: Records of inquiries, questions, comments, or correspondence you send to us
Appointment Details: Information related to in-home consultations, measurements, or installations
Payment Information: Credit card details, banking information, and billing address (note: payment processing is handled by secure third-party payment processors)

Information We Collect Automatically

When you visit our website, our servers may automatically record certain information, including:

IP address
Device type and settings
Browser information
Operating system
Referring URLs
Pages visited
Time spent on pages
Geographic location (city and state)
Date and time of visits

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing, operating, and maintaining our website and services
Processing and completing transactions
Scheduling in-home consultations and installations
Sending administrative information
Providing customer support
Personalizing your experience on our website
Communicating about promotions, offers, and news related to our products and services
Responding to inquiries, requests, and comments
Improving our website and services
Conducting internal analysis and research
Protecting against, identifying, and preventing fraud and unauthorized transactions
Complying with legal obligations

Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our website.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who provide services on our behalf, such as installers, payment processors, email delivery services, and analytics providers
Business Partners: Only with your consent, we may share your information with trusted business partners to offer you certain products, services, or promotions
Legal Requirements: When required by law, such as to comply with a subpoena, legal proceedings, or similar legal process
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets

Your Choices

You have several choices regarding the information we collect and how it’s used:

Opt-Out of Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each email
Access and Update: You may access and update certain personal information by contacting us
Do Not Track: We currently do not respond to “Do Not Track” signals from web browsers

Data Security

We implement reasonable security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date at the top of this Privacy Policy indicates when it was last revised. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

California Privacy Rights

California residents may have additional rights regarding their personal information under laws such as the California Consumer Privacy Act (CCPA). These may include the right to know what personal information we collect, request deletion of personal information, and opt out of the sale of personal information (though we do not sell personal information).

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

North Texas Shutters